RETURNS & WARRANTY POLICY
WARRANTY POLICY
We accept returns of products purchased from our website for up to 30 days after the purchase date. Returns will only be accepted after a return merchandise authorization (RMA) has been issued by our returns department.
We offer a 30 day money back guarantee provided the product can be resold as NEW and is in the original packaging. We will inspect and assess all returns to ensure conditions are satisfactory (i.e. no sand in the bags or on the poles or any other damage) in order to be resold as NEW.
In those cases, where conditions do not warrant the product to be resold in a as NEW condition, the refund will not be processed, and the customer will be liable for return shipping.
KAZZARY is not responsible for return shipping charges. Please contact us at support@kazzary.com to submit your return merchandise authorization (RMA).
Please visit the warranty page and fill out the registration form to register for your extended warranty.
RETURNS POLICY
KAZZARY stands by the quality of our products. Additionally to the 30 days money back guarantee (conditions apply), we offer an 1 Year Extended Warranty from day of purchase on all KAZZARY products purchased from our website.
Please visit the warranty page and fill out the registration form to register for our extended warranty.
We strive to review and respond to all warranty claims within 2 weeks. Please contact us with any questions at support@kazzary.com
SHIPPING POLICY
KAZZARY delivers Free to the lower contiguous 48 States in the USA. All orders placed are ship within 2 - 5 business days. USA Ground Shipping currently can take up 4-6 business days. USA Expedited Shipping takes approximately 2-4 business days. International Shipping takes approximately 5-7 business days. KAZZARY is not responsible for any local taxes or fees. Orders during weekends or public holidays will only ship on the next Business Day.
KAZZARY fulfilment and shipping process is fully automated and once orders are received and payment processed the item ships automatically. KAZZARY cannot and will not be held liable for incorrect shipping addresses entered by the customers. KAZZARY will also not be liable for incorrect size/color items ordered by the customer.
If the order has not been fully processed and shipped, we are happy to make changes for you. If the order has been shipped already and changes are required, we will pass through any additional shipping charges we incur for changes.
For other delivery options, please contact support@kazzary.com prior to placing your order.
Contact: support@kazzary.com
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